This was a case of the good old bait and switch.
#Cancun transport driver#
The driver proceeds to arrive 1.5 hours late in a beat up VW van. The day of arrival, I finally received a phone call confirming my pick up.
I called 4 different phone numbers that were all disconnected. The day before I was scheduled to arrive, I had not received any correspondence or confirmation of pickup. The website states they will provide either a Suburban or Mercedes Sprinter Van. I booked a LUXURY car service weeks in advance to the tune of almost $200. THIS one was by far the worst experience I have ever had.
I have used over a dozen different car service companies in Cancun. Let me start by saying, I travel to Cancun often. All in all, just a terrible experience.and a taxi, which were readily available the entire time, costs 20% less than we paid. We saw multiple flights of people come and go while we waited and my children sweated in their travel clothing. We got a beat up van and not a car that was shown on the booking page. The rep told the driver (in Spanish) to take us directly to our hotel and not pick anyone else up - strange as we booked a private transfer. We were finally picked up by the new driver at 5:42 after our flight arrived at 4:00. He told us that our driver did not have the security credentials to enter the airport, so they were going to have to send another. After 30 min we went to check with him and he said it would be 5-8 more, so after another 15 we checked again. He directed us to stand off to the side and wait for our driver. He had to look in a "system" for our names, so obviously was not waiting for us. We asked around and were directed to the rep, who was standing across the street, holding the CAT sign under his armpit. As we exited the airport, we saw literally dozens of people with signs bearing the names of the people they were picking up, but we did not see anyone from CAT. We had to give all of our flight info so they would know the time and we booked a private transfer, which implied we would get a fancy car etc. This was a 2nd terrible experience we had with Cancun Airport Transportation, booked through Trip Advisor. Rarely does one have absolutely not a single complaint about a service, but this is one of those times. We didn’t know that the service had to call ahead to give our hotel required information for both trips in order to have the gates opened to the resort, but this service did know that and there were no problems on either trip. Our driver for that return trip was a few minutes early and guided us to the correct spot for our check-in with Jet Blue. When we decided to change the pickup time for our return trip, we were able to do that easily and got a confirmation email in return.
#Cancun transport drivers#
When we got to Cancun, we were able to wade through the dozens of drivers soliciting passengers and found our car waiting for us. They exceeeded our expectations in all regards. We crossed our fingers and booked through them, hoping for the best. This service offered a round trip in a private van/car for a reasonable price compared to several other companies. We have a meeting point at the airport! you will find the information of it, in your reservation confirmation.įully privatized cancun airport can services without sharing options.We looked through a number of reviews for various companies offering transportation from/to the airport in Cancun.
#Cancun transport professional#
We have friendly and professional staff at the airport, only to monitor your flight and welcome you, staff who kindly will guide you to your vehicle assigned for your private transfer. Transfers from airport Cancun to Cancun hotel zone, transfers to puerto juarez, transfers from airport Cancun to playa del Carmen, Riviera Maya transfers, playa mujeres and Tulum. Thanks to the flight monitoring app we will be able to know the precise time of your arrival in cancun.Ĭancun airport private Shuttle service, it has the guarantee of minimum waiting time. Private Tours : services to different archaeological sites such as : Chichen Itza, Coba, Tulum, Ek Balam, Xel Ha, Xcaret, Yal Ku, Ask for more sites!īy hiring private transfers at the airport of Cancun through us, not only get regular private Shuttle service, we have personalized assistance with our bilingual staff, who will also treat you with courtesy, the driver will take you confortably, and safe to your hotel destination.
Our representative will have a sign with your name written. We offer most competitive rates and offers for wonderful and beautiful places.
0 kommentar(er)
